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Thank you for choosing us!
Congratulations on reaching this stage—great job!

 

 

Here's what to expect next:

1. Reservation Approved:

  • If you've received an email from "service@paypal.com.mx"  no further action is needed. We'll handle everything and send you a second email confirmation via email shortly.

2. Reservation Declined:

     If you haven't received any confirmation, your reservation may have been declined. Possible Reasons:

  • A). Many credit card companies have safety measures for online transactions. Contact your bank to authorize the transaction.
  • B). If declined for other reasons, try again with a new card, ensuring the entered information matches your bank details.

3. Response Time:

  • Please allow up to 48 hours for our staff to respond. We typically reply promptly during our operational hours.

4. Availability:

  • All reservations are subject to availability. Our online calendar updates every 48 hours. Rest assured; we'll do our best to accommodate you. If unavailable, a full refund will be promptly issued.

5. Refunds:

  • Refunds or voided transactions may take up to 10 business days. We appreciate your patience during this process.

6. Last-Minute Reservations:

  • For urgent reservations, contact us via our Contact page or Live chat due to high call volumes. You're in good hands! We're committed to providing the best service and ensuring your satisfaction. If you have any questions, don't hesitate to reach out. We're excited to make your experience memorable!

7. Contact Us:

  • For any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please refer to our privacy policy terms and conditions. You can also reach us via email, the Contact Us page, or Live Chat. Given the high volume of telephone calls, marketing, and spam calls, contacting us in writing ensures a faster and more efficient response. Your security and satisfaction are our top priorities, and we look forward to assisting you promptly.
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